I foolishly believed an ad that said get your google kit for the cost of shipping ONLY and did not read the fine print stating there was an additional charge of $72.21 that WOULD BE CHARGED TO MY CREDIT CARD EACH MONTH. When the first charge was posted to my account I immediately called the number on my bank statement for a refund. That was 4/14/09 it is now 5/20/09 and STILL NO REFUND. I have called at least 3 times a week and get nothing but excuse after excuse. I was informed I can't speak to anyone in authority and I just have to... read full review »