These people are TERRIBLE. I ordered a delivery of a Halloween-related item; the site said delivery in "3 to 7 days". They delivered it 10 days later. When I called to complain, "Alex" could not have cared less. When I said "I guess this is my last purchase from you", he said "that's fine with us". Wow. Lousy service and a jerk of a customer "service" rep, to boot. A word to the wise: avoid these people. Oh, and their site says "satisfaction guaranteed". Yeah, right! read full review »