I ordered 2 Samsung fax toners and money was taken from my account on 30/3/09. Throughout the month of April, I constantly emailed and phoned and was told delivery would be in the next couple of days. On one occasion I was told I couldn't speak to the Manager because he "was in a bad mood" - how is that for customer service. I eventually ordered elsewhere - Offike agreed to refund my account but as yet NOTHING. They are not to be trusted please do not order with them unless you want lots of hassle and to give your money away. read full review »