DirectTV is an utterly clueless company that cannot control access to your data or explain changes to YOUR PERSONAL ACCOUNT INFORMATION. Three times this year (2009) DirectTV has applied unauthorized address changes to my account, changing all billing and service addressed to a place (MARCUS HOOK, PA) that I have never lived (I live in DALLAS, TX). When I contact their utterly useless customer service organization I have been hung up on, passed around to different departments (looping through the same departments 2 or 3 times), been told... read full review »