USER REVIEWS (Yolanda Cortijo)

20 reviews

Progress Energy

Yolanda R. Cortijo November 11, 2009

This company took two EPAY for my monthly bill of $170.04, they charged twice. When I called they said they were not able to credit my account and that I just had to wait and they would credit from my next bill. I found this explanation frustrating. I f they can easily get my money from my check account, they can replace the authorized DUPLICATE PAYMENT FOR THE SAME AMOUNT ... DEDUCTED FROM MY ACCOUNT THE SAME DAY. i WANT FULL PAYMENT OF THE UNAUTHORIZED PAYMENT THEY TOOK FROM MY CHECK ACCOUNT. THIS EXPERIENCE HAVE LEFT ME TO THE REALIZATION... read full review »

Filled under: Home & Garden Location: United States

1 review

Progress Energey

Yolanda R. Cortijo November 11, 2009

I have made payments for my electrical charges thru Progress Energey's Epay... However, they deducted duplicate payment of the monthly bill owed of $170.04 (two times), when I called they advised they could not refund me... but that it will be credited to my next account. HAVE THEY HEARD WHAT HAS BEEN HAPPENING WITH THE ECONOMICS OF THIS LAND. I have an interest bearing account, and they said they were not able to refund the OVER PAYMENT they took unauthorized. From the point forward I will be submitting payment NOT THRU THEIR E BILL. i... read full review »

Filled under: Business & Finances Location: United States