When we received our Jan, 2009 phone bill we noticed it was higher than normal. We noticed a USBI charge of 19.95 billed by SURE CONNECTION LD, INC. which we have never heard of. After three calls and waiting on hold for several minutes I spoke with a person that informed me we had signed up for unlimited long distance service with there company over the internet. Problem #1 - We never signed up for this service. Problem #2 - This phone number is for incoming calls only, we couldn't make a long distance call if we wanted. Problem... read full review »