Dear Mr. Tom Del Valle and Mr. Sean Bentel, As a frequent business traveler, I often fly with AA and regularly report back to my company with positive reviews. However, after my last flight experience on 11/1, I can confidently say that I'll never fly AA again. After our plane sat on the DFW runway for 30 minutes after our arrival, my spouse and I missed our connecting plane home to Miami. We were among at least 5 passengers who also missed the same flight, leaving us stranded in Dallas overnight. While we realize that these... read full review »