First, Experian is directly associated with FreeCreditReport.com. I found this out when trying to dispute some charges FCR had charged on my charge card. When I tried to challenge charges two different reps told me one thing and then another, in other words, they changed their stories as we talked . USE THIS PHONE NUMBER: 1 800 787 6864 to reach Experian and speak with them. If you call the freecreditreport.com customer "support" they will say they cannot remove any charges from your credit card. It took a few hours and much persistence but got the charges removed. Stay away from FCR and Experian. read full review »