We have been trying to get AT&T to fix our phone line since June and to get our DSL service to operate even a week without going down and requiring us to reboot our entire network. AT&T customer service hangs up when we ask for someone higher. Promises to adjust a bill that never gets adjsuted. At this time we feel they should refund at least 50% of what we have paid because they have failed to provide service, generally for less than 48 hrs. They tell you to write Dallas, but that will end up in the trash. Even if we change... read full review »