"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (sandrakc)

Castlerock Security, Illinois, Arlington Heights
Sandra Coleman November 13, 2009
I had a door to door salesperson come to my house and got the security equipment free. During that visit there was a 36 month contract. He advised me after that contract is done I could cancel. Which I did giving 30 day notice. They now say I have to pay 1 yr of charges because I didn't cancel due to their auto renewal policy which my contract doesn't state. I asked to speak with a supervisor and was told there was not one . The rep then called me back. I called back asking for a supervisor and was eventually transferred. She... read full review »
Filled under: Business & Finances Location: United States

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