I went in yesterday to Fantastic Sams to get my hair cut, dyed and highlighted. The manager is the one who did my hair 5 hours later I was left with purple, brown, pink and blonde hair. She also used clippers and shaved the back of my hair. I went in and asked for an inverted bob and a red brown with blonde highlights. What I left with was horrible. My mother called in to get the owners name and phone number and the manager who did my hair told her that the owner said for no one to speak to us any more that they would fix it. Why would I ever go back to the woman who took 5 hours to turn my hair 5 different colors and shave my head! I deserve a refund! read full review »