Per her ebay store she gives 100% satisfaction guarantee! If for ANY reason you are not happy with your purchase. Simply let us know and we will do our best to make it right! I purchase a item from her and ask to return. She stated to bad, that is what you got no returns or exhange. Since I did not purchase off ebay I could not file a complaint with them. If you want to make a purchase then purchase from ebay store and not off line. She makes up lies about who she is with, then makes threats against you. read full review »