I am pissed because I made an appt to have my cat fixed with an office visit the same day and my daughter took the cat at 7am and i am was supposed to pick up my cat after work. Then they said they were over booked and could not do the surgery after she got there and made up a story that because he had his shots, they couldnt do it. They knew he needed shots. They also overcharged me for cleaning his ears. The office manager in Claremont Ca lied to me. I WILL NEVER GO BACK TO VCA BECAUSE THEY LIE AND OVERCHARGED ME read full review »