This website is a total farce as are many others. My mom ordered some classic tall uggs for my daughter and never received any e-mail confirmation. She paid through Paypal and the charge came through as "Hahashopping"- there is no way to contact these people. Beware if they only give a hotmail address, but even those giving our phone numbers are scam sites. There is no such thing as an Uggboot on sale! read full review »