I live in CT. My 93 year old mother lives in FL. Her life line to her family is her computer. It went down. I called the Geek Squad. It was among the worst business mistakes I ever made. I told th efool on th ephone...by the way they all call themselves "agents, " to have someone go to my mom's and then call me for payment. There wasn't really anything wrong with my mom's computer. She didnt realize the gfi had tripped in a storm. her Nurse found it. In any event, the Geek caled me and told me my mom's machine... read full review »