I havent Played RS in a couple years i tried to explain it to them sent them many emails tried to call them (number below) i got nothing it was automatied just sayin jagex is runescape and funorb. Customer Service Is EXTREMELY TERRIBLE they dont care bout the players or accounts they just care bout the money terrible company even worse cus supp. WORST COMPANY EVER Jagex Ltd ICU St. John’s Innovation Centre Cowley Road Cambridge CB4 0WS UK Phone number: 0844 588 8880 read full review »