Used Proflowers to purchase mother's day flowers and didn't realize intil November that these thieves had been hitting me for $14.95 every month since then. Took a lengthy phone conversation to a smarmy forgeign sounding (imagine that) woman named "Alice" who promised to refund my money. she said she was "very sorry for any misunderstanding". I told her it was not a misunderstanding, just outright theft. Long story short, getting my money back and won't be stupid enough to ever do it again! read full review »