Purchased a magic Jack in April 2008. I was unhappy they charged credit card immediately but believed I would save money on long distance charges so I ignored that. I tried it for a few days and it worked fine but I did not want to keep it plugged into the computer so I put it into a drawer where it has been until today. I have had the use of a cell. Today I needed to use it and I plugged it in and it told me that it had been deactivated. I went to Chat - first person told me they would replace the unit if I sent it back within 10 day... read full review »