My story is long and frustrating. I'll spare you all the details other than to say...I followed their terms and conditions. I returned the products. I faxed in UPS delivery notices showing they had my product. I cancelled my accounts. Yet after 8 phone calls over the course of a month...no money. Its quite interesting, , go to their website and look at the contact us. Send emails to them. Most of the links don't work. This company is a disgrace. I've spent 30 years as a professional in the business to consumer industry a... read full review »