When you send your electronics in for a program which buys your used Electronics they give you a quote before you send. Well I sent everything necessary to get this full price and then after they receive my equipment they claim things were missing and the quality was not correct and reduce your price. This is just a scam to get you to use their site and once they get your stuff they can claim anything. Don't send anything to this company. Their are plenty of other companies available. read full review »