U-Haul should be prohibited from even using the term "Customer Service." Their customer service reps are arrogant, rude, argumentative, grossly incompetent, unhelpful and, frankly, the dumbest bunch I've ever dealt with. U-Haul has no hiring standards. If there were justice in the world, this company would be out of business. The customer is always wrong, you appear to be bothering these people by calling, you have to call twice to confirm even the slightest information and you are more likely to be insulted than... read full review »