I HAVE BEEN REQUESTING AN UPDATED COPY OF MY ANNUAL ESCROW ACCOUNT DISCLOSURE STATEMENT FOR THE LAST PAST YEAR AND A HALF. I HAVE BEEN TRANSFER TO OFFICE TO OFFICE EACH TIME I CALL..I HAVE WRITTEN SEVERAL LETTERS AND SENT THEM WITH MY PAYMENT SO I COULD TELL IF THE LETTER WAS RECIEVED WHEN MY ACCOUNT WAS DEDUCTED FOR MY LOAN PAYMENT...I EVEN TRIED RESTRICTED MAIL TO BE SIGN OFF WHEN RECEIVED BUT I HAVE NOT EVEN HEARD BACK ANY INFORMATION FROM CHASE...I HAVE BEEN PAYING THIS LOAN SINCE 2005 AND I WOULD LIKE TO MAKE SURE MY RECORDS ARE THE SAME... read full review »