After numerous phone calls, threats and 40 days, I finally received a refund from ADT for a cancelled installation. They responded to a letter from the Better Business Bureau and a refund was issued almost immediately. I haven't received it, but at least they are now saying (for the first time) that it has been issued. If anyone else is having a problem with the "customer service" at Protect Your Home, try contacting the BBB of Central Indiana (Indianapolis, IN) 22 E. Washington St., Ste. 200 Indianapolis, IN 46204-3584 Phone... read full review »