I have tried on several occasions to purchase a Hoover SteamVac Supreme Deep Cleaner locally at the store and most recently online. My order went thru and then I was sent an email saying that the order was cancelled. When I inquired why I was told, "the manufacturer didn't send us any" I asked why my order couldn't be backordered and she said they "can't do that" yet they can advertise the same product in their Veterans Day catalog knowing they don't have any in stock. This has happened several times to me... read full review »