November 11, 2009 (Letter written to TRU store location Manager regarding REWARDS Program... NOTE: This company has the most moronic, ineffective, rude and arrogant customer service reps of ANY company I have ever dealt with -- on a complete basis! ALL of the corporate service people I spoke with were just...plain...stupid. Unbelievable. Makes you think TWICE about the company, at least, I DO!) Letter follows... ______________________________________ I want to thank you, most sincerely, for resolving our problem about crediting our... read full review »