I don't pretend to think that I am some big-shot they are likely to listen to (in fact, I have plenty of evidence to the contrary), but I am running out of reasons for why any company would do so much that was so wrong to a customer. My wife and I became AT&T wireless customers in 1995, sharing a single cell phone while struggling to start a family. When we could afford it, we expanded to three lines. Throughout, we used the cheap phones that came with the plan, even paying for insurance on them (how insane is that) because the... read full review »