I booked a category J on NCL Jewel which is decks 5 & above, When I got my room assignment it was category F . I paid for J and got F which is the bottom of the ship exactly where I told Emmy I did not want to be . I called and spoke to Kimberly and she said it was a upgrade??? AN upgrade to from what the garbage area?? DO NOT BOOK with these guys no matter what the price is, it is not worth it. Theere customer service is HORRIBLE!!! read full review »