BOA/FIA Cards services uses various vendors to provide credit card customer service to BOA/FIA card holders. The major problem with this is that the people that they employ can literally walk in off the street one day, apply and be hired at one of these call centers and have full and complete access to all your personal and private information. No background check is required and neither is drug screening. The majority of these people who work in these call centers have extensive involvement in th criminal justice system and many are currently... read full review »