I was sent a Vonage phone I never ordered from this address. I called Vonage on 11/12/2009 to report it. They determined the phone was ordered under fraudulent terms by someone else, using an entirely different person's credit card. I asked them to stop any further activity involving my name address and phone number, and told them to close this account that was opened under fraudulent terms. They told me I would have to wait 10 days for their fraud dept. to get back to me. On 11/13/2009 my home phone number was taken ... read full review »