Sears ruined my Thanksgiving. My electric range broke, and it was an older Sears product so of course I called Sears to come fix it. I called, made the appointment, explained that I would not be home to meet the technician (it's a vacation home). The scheduler said no problem. The technician could let himself in, with my permission. I left a key; it was all good to go. I asked if the tech would require payment at the time of service. I was assured it was not a problem. I could pay by credit card over the phone. So far so good. Now... read full review »