I purchased a sofa and coffee table from NFM paid cash and it was delivered June 18th 2009 . Around the 1st of Nov sitting on my sofa with my arm on the back top I felt what was a staple coming out after looking more it had a gap in it where you could stick your hand down the staples were coming out and even looked as if some staples were never put in it. I called NFM it took almost 2 weeks to get an appointment. Nov 13 2009 someone came to my apt.to look and take pictures, He also turned my sofa so it was laying on the front, the back in the... read full review »