Had spent over $700 within a three month period purchasing a WindTunnel vac and a carpet cleaner. Both units begin to virtually fall apart due to cheap plastic parts and construction. When I called to protest(no 800 number) I got jerked around and accused (in so many words) of being a possible commerical enity using my units to do commercial buildings! The knuckelhead who passed himself off as a manager offered to replace my rug cleaner at their cost of $185 plus shipping! This is what I said: I am a fourth generation customer of Hoover and... read full review »