T-Mobile is by far the worst I have ever seen. The customer service is horrible. The website is only helpful if you want to pay your bill. I went out of the country for vacation and I got super overcharged. After not being able to reach anybody to help me explain why all the charges, I got so fed up I decided to just to pay and cancel my phone. That was on september, and I am still receiving bills from them. I finally called and I was told if I don't pay the last 40$, it will just go to a "third party". I am so upset, I don't even want to type anymore. I hate T-Mobile. I hope they go out of business. I really do. read full review »