HERE IS THE EXACT EXPLANATION I SENT TO THE BETTER BUSINESS BUREAU UPON FILING MY COMPLAINT, I DON'T MIND SHARING (AND I URGE YOU TO FILE A COMPLAINT WITH THEM BY GOING TO WWW.BBB.ORG): To preface the current issue, I must say that I was laid-off in Kentucky, therefore I had to re-locate to Florida where I was unable to find work for two to three months. In this time I was unemployed I was unable to make payments on my Capital One credit card, which even at that time was under a closed account. I had already cut up and disposed of my... read full review »