USER REVIEWS (chocological)
eMusic
In Dec 2008 I tried to cancel my membership online. It was time consuming, user unfriendly, and after the fourth try to cancel, I instead wrote eMusic an email requesting to cancel my membership. What they did was "freeze" my membership for 3 months, and then without sending any notification, restarted the membership, charging me every month. For the next 5 months they sent me no updates, no emails, no ads, yet continued to charge me. It is almost a year that I have tried unsuccessfully to find a reasonable human being to talk to at... read full review »
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