This complaint is in regards to Ortho's Warranty replacement program. We purchased our mattress on 8/12/08 and have had problems with the sagging mattress causing restless nights & relentless back pain. We notified Ortho Mattress whom sent a independent mattress inspection company formally known as "Integrated Bedding Group" 2060 E. Locust St. suite A, Ontario Ca. 91761, 888-398-7074. They came out completed an incomplete/improper inspection of the mattress & reported back to Ortho that the mattress firmness wa... read full review »