USER REVIEWS (unhappy orbitz customer in SF )
Orbitz
Complaint is with Orbitz's advertised "low price guarantees" and vague and ambiguous terms and conditions when booking a package. I booked a vacation package with them and 2 days later the identical package came up on their website for almost $1500 LESS than what I paid! When I contacted their customer service department, I received at least three different stories as to why I could not either (a) get a refund for the difference between the two packages or (b) cancel my original package and rebook at the lower price. And when they... read full review »
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