I've upgraded to a new phone at the end of my contract basically getting another phone online. That was in August 2009. Since then, I've had problems with the phone with regards to dropped calls, network issues and such. I went through the normal customer service channels every day with nobody able to help me through and things were basically getting worse. I opted for a warranty replacement upon which I was informed that there was no chance of me getting it as the device was relatively new. I waggled with them about it and did get... read full review »