Product does not work as advertized, and they do not honor money back guarantee, as they make it impossible to return. How to Cancel and get your money Back. File a complaint with the beter business bureau. But First call the customer service number, use a cell phone so you can prove it, however you will use up all your minutes, as they will never answer. Also send emails, they won't respond, but you will need proof to dispute with your credit card. After you contact the BBB, and file a complaint, the BBB will respond with the info to return the product. read full review »