For about 4 months I had no service in my area with T-Mobile. After calling them about 20 times they said a new cell tower was going to be put up in 4 months. I couldn't wait that long with no service so I switched carriers. Originally, T-Mobile told me they would waive the early termination fee. I got the bill in the mail today and they didn't. I called them and said sorry but we can't do anything about it. I just filed a complaint against T-Mobile with the BBB and hope they will resolve my dispute. read full review »