On October 30, 2009 I had a Comcast service man come to my house. I specifically requested he check Comcast line coming into the house because I was having speed problems. When I made the appointment I asked the rep on the phone if there was a charge for this service. She said No, and he would tell me before he did anything chargeable. After checking outside the service man told me the line coming in was ok and the problem was inside. He offered to check and I asked him if there was a charge for that and he said no. He checked to the modem... read full review »