Absolutely horrible customer service. Want to do everything thru email with no ability to easily reach a single person by phone. States they are a wholesale rate optical company and they were 250 dollars more for a set of designer glasses with the exact same product. When confronted their emails were crass and uncaring. Examples directly from their emails 1) Did you call us and leave a message? If so I apologize as we never got a voice mail to call you. Did you ask to call you in any of your emails... Oh yea not until the very last... read full review »