I asked the customer service at policeauction.com where they got their items because I wondered the same thing. They indicated that they have contracts to liquidate merchandise. The auctions are not really police auctions they are run by Vortel Inc. However, when I was sent the wrong item (which was damaged also). I was told to return it and they would send another. I had to pay to ship back the damaged and incorrect item sent to be by THEIR MISTAKE. So I did that. I wait a couple of weeks and see that they have received and processed my item... read full review »