Sears Service Saga (A Case Study) November 24, 2009 It all started when the sensor lights on my $250, two-year old Sears Progressive vacuum cleaner would not go out and the front light bulb began to flicker. I consulted my manual and checked for clogs and changed out all the filters. No luck. My vacuum had been used fewer than once per week in very light duty. No pet hair to contend with, a small carpeted area to clean and never suffering any clogs that might cause harm. After research I found that the closest Sears store that... read full review »