Just upgrade from the basic fee (1.0Mbs) to the pro fee (1.6 Mbs). Thew following day I tested the sdownloasd speed. It wsa 335 Kbs. When I asked thier foreign techncial support why my speeds was not better with the new service Iwas told that I had to shar the same band with the all customers/ Therefore 3/4 of the time when pick time I get 40% or less of the speed I pay for, luckly i didn't upgrade further, the 1/4 time when I'm asleep I can get may 80%. I aksed for price adjustment and it was not even understood by the "supoort... read full review »