12/12/2008 – Washing machine fails during washing cycle. The washing machine is covered until April 2009 under an extended warranty plan. 12/15/2008 – Placed call to 888-Best Buy to notify them of issue. An appointment was set up on 12/18 for a service group to come out and inspect the machine. 12/16/2008 – Call received from service group who indicated the 12/18 date was no good for them because they do not make calls in our area on that day. A new appt was set-up for 12/19. 12/19/2008 – ASAP Appliance Service... read full review »