I was offered a money back guarantee trial membership. I tried a couple of times, with no swimming pool and the commute, that really bothers me. So I wanted to cancel it. I called the agent up and she said she would fax me the cancellation form. I called almost everyday, she kept telling me that something wrong with the fax machine. I gave her my email. It's been 2 weeks, no fax and no email. All the sudden she is not answering phone calls. So I called her supervisor to complain, he is more worse, he told me to come in to get the form... read full review »