I noticed an invalid charge on my account dated 11-23. It was posted on a statement dated 11-25. I called on 11-27 to tell them that this was a fraudulent charge and the lady who helped me insisted that this charge was not processed yet as she did not even see it in the "waiting for process" charge area. I explained it was on my statement, and she continued to insist that it hadn't been charged yet and to wait a few days and call back. I reviewed the charge online and it was in fact on my charge card statement dated 11-25, so... read full review »