Bought an Acer Aspire 5735 for my daughter for Christmas. Opened it up Christmas Eve to get it set up, just to find out it has a bad hard drive. Spent several hours on hold and on the phone with Acer tech support just to be told to take it to Best Buy to have them fix it. Best Buy could replace the hard drive, but they can't get the recovery disks to load all of the necessary software. These must be ordered from Acer and I was told it could be up to two weeks before we get them. It was nice having to explain to my daughter why Santa gave... read full review »