Today I received a congratulatory letter thanking me for signing for DirectTV's Protection Plan. The problem is I had no idea they even had one. They've signed me up for a monthly fee of $5.99 without my consent. I can only guess that the jerk who handled my complaint call, about the crappy installation job, (disconnecting the cable internet from the splitter underneath my house), decided to add this service to my account. It's Christmas day so, I'm not surprised that no one was available to take my call... Wait... read full review »